We operate in full compliance with:

• Applicable Indian laws, hospitality regulations, and safety norms.
• Fire safety, health, and building standards mandated by local authorities.
• Government guidelines regarding GST, taxation, and hotel operations.

We update our policies regularly to meet any amendments in law.

The hotel functions under all required:

• Hospitality business licenses
• Food & Safety certifications
• Fire & Safety NOCs
• Trade licenses
• Entertainment/bar service permissions (for The Bon Bon Lounge & Room Service)

All services are offered strictly within the scope of these licenses.

• Personal data collected during bookings, check-in, or through website forms is handled securely.
• We follow lawful practices for storage, use, and disposal of guest data.
• Information is only shared with government authorities when required by law.
• We do not sell or misuse guest information.

Refer to our Privacy Policy for detailed data usage guidelines.

As per government regulations:

• All guests must present valid ID proof at check-in.
  
• Foreign nationals must provide a passport and valid visa.
  
• Visitor entry is permitted only after ID verification and documentation at reception.
  

• The property adheres to fire safety, emergency response procedures, and building safety regulations.
• Hazardous items, explosives, firearms, drugs, and illegal substances are strictly prohibited.
• Any behaviour violating public safety laws may be reported to authorities.

• Seven Eleven Club & Hotel is a Pure Vegetarian Property.
• Serving or consuming non-vegetarian food is strictly prohibited.
• Alcohol is served only in:
  • The Bon Bon Lounge
  • Room Service (in-room dining)
• Personal food and beverages are not permitted as per food safety standards.

• All website content, branding, images, designs, and written materials belong to Seven Eleven Club & Hotel.
• Unauthorized use, distribution, or reproduction is prohibited and may result in legal action.

We uphold policies to prevent:

• Fraudulent bookings
• Misuse of payment methods
• Misrepresentation of identity or documents
• Any unlawful or unethical activity on the premises

Guests violating such standards may face immediate cancellation and reporting to authorities.

• The hotel is not responsible for loss, theft, or damage to personal belongings.
• Guests are fully responsible for any harm, damage, or financial loss caused due to negligence, misconduct, or violation of hotel policies.
• Guests agree to indemnify the hotel and its staff against claims arising from such incidents.
  

Any disputes or legal matters related to the hotel or its services fall under Thane jurisdiction only.
All operations follow the laws of India.